PrepWise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the PrepWise mobile application (the "App"). Please read this policy carefully. By using the App you agree to the practices described here.
1. Information We Collect
We may collect the following categories of information:
- Account Information: Email address and display name when you register.
- Profile & Preferences: Daily nutrition goals, unit preferences, theme, shopping schedule, and notification settings.
- Content You Create: Recipes, meal plans, calendar events, and pantry items you add to the App.
- Photos & Camera: Images you choose to attach to recipes. We access your camera or photo library only when you explicitly initiate an upload. Images are stored in our secure cloud storage.
- Usage Data: App interactions, feature usage, and diagnostic information to improve performance.
- Device Information: Device type, operating system version, and anonymous device identifiers.
2. How We Use Your Information
- Provide, maintain, and improve the App's features and functionality.
- Personalize your meal planning experience and AI-generated recommendations.
- Send transactional messages (e.g., password reset, account notifications).
- Monitor and analyze usage patterns to improve performance and reliability.
- Comply with legal obligations and enforce our Terms of Use.
3. AI Assistant
The App includes an AI-powered assistant that processes your messages to generate meal plans, recipe suggestions, and nutritional guidance. Messages sent to the assistant may be transmitted to our AI service provider for processing. We do not use your assistant messages to train third-party AI models.
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Service Providers: Cloud hosting (Supabase), AI processing, analytics, and crash reporting services that process data on our behalf under confidentiality obligations.
- In-App Purchases: Apple processes all subscription payments. We receive limited transaction metadata (e.g., subscription status) but never your full payment details.
- Legal Requirements: Where required by law or to protect the rights and safety of our users.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the App. You may delete your account at any time from Profile & Settings → Account → Delete Account. Upon deletion, we permanently remove your account and all associated data within 30 days.
6. Security
We use industry-standard security measures including encrypted data transmission (TLS) and secure cloud storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
The App is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Request deletion of your data (via in-app account deletion or by contacting us).
- Opt out of non-essential communications.
To exercise any of these rights, contact us at support@prepwise-app.com.
9. Third-Party Links & Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date above. Continued use of the App after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: support@prepwise-app.com